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Services > System Analysis
A successful information system development requires top-notch system analysts who learn the needs of clients and design systems to meet their requirements. Mertens Hoffman provides you
with highly qualified professionals who are able to perform various tasks in the fields of general
and detailed characterizations for internal development, initiations documents and RFP fitting in multi-technological environments (Mainframe, C/S or Web). We specialize in financial and billing
systems, where we've earned our reputation through years of experience. Our new revenues embrace logistical, maintenance and CRM systems. |
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Project Initiation
Mertens Hoffman builds tailor-made computerized systems from the earliest stages of the master plan initiation with full scale detailed budgeting. We do it all, including diagnosing and defining the requirements, writing the system segment design documents, building, testing and integrating the system. We offer first-class services including project development, purchase of a complete external solution, outsourcing and more.
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Training and Assimilation of Computerized Systems
A successful project starts with a good team. Mertens Hoffman employs the arena's best software
professionals, experienced programmers who know how to fit into a team and contribute to the
completion of the project. Our consultants have experience in covering complex logistical and
training programs. Our logistic dimension includes handling and control of thousands of users,
class assignments, instructions, follow-up passing grades as well as service quality questionnaires.
QA and Software Testing
The success of an IT system depends upon both building a rigorous IT infrastructure to support
business operations, and ensuring that the staff will have the expertise to get the most from their
IT systems. Mertens Hoffman provides expert level software testing solutions that help to improve
productivity and quality. Our QA program focuses on software applications, products and combined
hardware and software systems.
Our methodology includes problem recording and classification (e.g. according to different hardware
levels), and the integration of the testing activities documentation in the computerized system.
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We provide the following procedures
fitting your needs:
• Documentation and QA
• General development work
• Problem follow-up
• Configuration management
• VDD (Version Description Document)
plans
• Training of QA personnel
• Software testing with both manual
and automated testing tools |
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Consulting
An effective IT function is critical to business success. We provide specialist technical and architecture consulting skills as part
of a focused services portfolio to deal, not only with the pace of market demand, but the implications of emerging technologies,
diverse and complex legacy systems, and multiple application technologies.
Technical/Marketing Communications
For over 20 years, we have helped companies communicate clearly with their customers. Mertens Hoffman provides a wide range
of technical and marketing writing and communications services, from creating online help systems, user manuals, and technical
reference manuals, through marketing brochures to designing disk-based printing demonstrations. Leveraging our long-term
relationships with numerous consultants and our internal staff, we support your technical/marketing needs across almost any
technical platform.
Our writers are native English speakers highly skilled in Frame Maker, HTML, RoboHelp and other specific software packages. |
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